Appointments

Fill out a simple online form to get advice and treatment within 1 working day.

Ask about common problems like coughs, back pain or mental health.

Ask about general symptoms like dizziness, tiredness or pain.

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 020 8551 3193 / 020 8559 0280, Monday to Friday from 8am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• use our online system, Patient Access, via the link at the top of this page
• phone us on 020 8551 3193 / 020 8559 0280, Monday to Friday from 8am
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

Evening and weekend appointments are now available

We wanted to let you know that evening and weekend appointments are now available for our patients, in addition to our normal opening hours of 8am to 6.30pm.

These evening and weekend appointments may take place by phone, video, or face-to-face depending on your clinical need.

These clinics will be held at Gleblands Practice (2 Glebelands Ave, London E18 2AB) on Saturdays and The Shrubberies Medical Centre (12 The Shrubberies, London E18 1BD) in the evenings – our practice is part of a small group of practices called the ‘Wanstead & Woodford’ Primary Care Network. This group of practices works together in a number of ways to deliver services in your area.

You can make an appointment after GP core hours by calling 0204 506 8827 on Monday-Friday between 5pm-8pm and Saturdays between 8.30am-5pm

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system via the link at the top of this page
• phone us on 020 8551 3193 / 020 8559 0280, Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.